{"id":22759,"date":"2023-12-28T14:41:18","date_gmt":"2023-12-28T13:41:18","guid":{"rendered":"https:\/\/www.camping-ametza.com\/le-camping\/faq\/"},"modified":"2024-01-02T16:18:09","modified_gmt":"2024-01-02T15:18:09","slug":"faq-camping-basque-country","status":"publish","type":"page","link":"https:\/\/www.camping-ametza.com\/en\/family-campsite-in-the-basque-country\/faq-camping-basque-country\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section id=\"ls-section-block_331536814dea3d578dd4bd98b35481e8\" class=\"ls-section  home-seventh  has-background-image has-parallax\" >\r\n    <div class=\"ls-section__background-image opacity-100\"><img decoding=\"async\" src=\"https:\/\/www.camping-ametza.com\/wp-content\/uploads\/2023\/11\/nature-camping-ametza-scaled.webp\" alt=\"Nature Camping Ametza\"><\/div>    <div class=\"container \">\r\n        \n\n<div id=\"ls-heading ls-titre-div-block_d310c56421ce27df1bb3aea8f491209e\" class=\"ls-titre-div column-parallax-slow-reverse h1-like has-text-color has-color-white-color\" >\n    Don&#8217;t <strong>ask yourself<\/strong> <span>any more questions<\/span> <em>&#8211; life is already complicated enough!<\/em><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"ls__heading wp-block-heading has-text-align-center\">All the answers to your questions are here!<\/h2>\n\n\n<div id=\"faq\" class=\"faq-container\"><div class=\"faq-wrap\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\"><div class=\"faq__box faq__item\"><div class=\"faq__container\"><div class=\"faq__block\" itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><details class=\"faq\"><summary class=\"faq-question\" itemprop=\"name\"><div>The location of camping Ametza<\/div><span class=\"faq-opener\"><\/span><\/summary><div class=\"content\" itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\"><p><em><ul>\n<li><strong>Location<\/strong>: the campsite is on the 1st road on the left after the 1st traffic circle as you enter Hendaye (coming from the Corniche Basque after exiting the A63 at Saint Jean de Luz Sud, Hendaye par la Corniche).<\/li>\n<li><strong>Distance from the beach<\/strong>: the most beautiful sandy beach on the Aquitaine coast is 900 m from the campsite. Free beach shuttle service in July and August.<\/li>\n<li><strong>Distance from station<\/strong>: the station is 2 km from the campsite. The TXIK TXAK shuttle bus runs to and from Camping Ametza.<\/li>\n<li><strong>Distance to supermarkets<\/strong>: Intermarch\u00e9, Carrefour Market and Lidl are 2 km away. The &#8220;Ventas&#8221; on the Col d&#8217;Ibardin, towards Urrugne, are 20 minutes from the <a href=\"https:\/\/www.camping-ametza.com\/en\/\">Pays Basque campsite<\/a>.<\/li>\n<\/ul>\n<\/em><\/p><\/div><\/div><\/details><\/div><\/div><\/div><div class=\"faq__box faq__item\"><div class=\"faq__container\"><div class=\"faq__block\" itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><details class=\"faq\"><summary class=\"faq-question\" itemprop=\"name\"><div>Book at Camping Ametza in the Basque Country<\/div><span class=\"faq-opener\"><\/span><\/summary><div class=\"content\" itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\"><p><em><ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Payment by vacation vouchers :<\/b><span style=\"font-weight: 400;\"><br \/>\n  <span style=\"font-weight: 400;\"> They are accepted for the payment of the deposit and the balance of the stay.<\/span><br \/>\n<\/span>&nbsp;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Animals :<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">  dogs must be kept on a leash and show an up-to-date vaccination certificate. Dogs are allowed on camping pitches but not in rental accommodation. Dogs belonging to categories 1 and 2 are prohibited.<\/span><\/span>&nbsp;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Choice of pitch:<\/b> if you have already been a customer of the campsite and you know the exact pitch or rental number you would like to occupy, we will do our best to allocate it to you.<\/li>\n<\/ul>\n<\/em><\/p><\/div><\/div><\/details><\/div><\/div><\/div><div class=\"faq__box faq__item\"><div class=\"faq__container\"><div class=\"faq__block\" itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><details class=\"faq\"><summary class=\"faq-question\" itemprop=\"name\"><div>Campsite Ametza rentals<\/div><span class=\"faq-opener\"><\/span><\/summary><div class=\"content\" itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\"><p><em><ul>\n<li>Handover of keys: customers take possession of their rental from 3 pm on Saturday afternoon.<\/li>\n<li>New for 2022: the \u20ac200 deposit is taken by secure bank imprint, neither debited nor blocked, on the SWIKLY gateway one week before your arrival.<br \/>\nCheck out our mobile homes, chalets and unusual rentals in Hendaye. Pets are not allowed.<\/li>\n<\/ul>\n<\/em><\/p><\/div><\/div><\/details><\/div><\/div><\/div><div class=\"faq__box faq__item\"><div class=\"faq__container\"><div class=\"faq__block\" itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><details class=\"faq\"><summary class=\"faq-question\" itemprop=\"name\"><div>Camping pitches<\/div><span class=\"faq-opener\"><\/span><\/summary><div class=\"content\" itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\"><p><em><ul>\n<li>Electrical terminal: European plugs are mandatory; bring an extension cord (electrical terminals are grouped together at several locations far from each other).<\/li>\n<\/ul>\n<\/em><\/p><\/div><\/div><\/details><\/div><\/div><\/div><div class=\"faq__box faq__item\"><div class=\"faq__container\"><div class=\"faq__block\" itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><details class=\"faq\"><summary class=\"faq-question\" itemprop=\"name\"><div>Other business<\/div><span class=\"faq-opener\"><\/span><\/summary><div class=\"content\" itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\"><p><em><ul>\n<li><strong>Reception opening hours<\/strong>: off-season from 9am to 12pm and from 2pm to 6pm, during the July-August season from 9am to 8pm without interruption.<\/li>\n<li><strong>Automatic gate<\/strong>: Controlled by the license plate of the customer&#8217;s vehicle. Gates close from midnight to 6 a.m. The main gate closes at midnight if the parking lot is full.<br \/>\nPayment on site: credit card, vacation vouchers, cash. Bank cheques are not accepted.<\/li>\n<li><strong>Laundry<\/strong>: space with washing machine and dryer, as well as ironing board (loan of iron), tokens on sale at the grocery store.<\/li>\n<li><strong>Various rentals<\/strong>: bicycles, electric bikes, refrigerated lockers, baby kits, barbecues, late check-out, beds made up on arrival (deposit required and booking recommended).<\/li>\n<li><strong>Swimming pool<\/strong>: you must wear an Ametza bracelet inside the campsite for the duration of your stay. The pool area is supervised from 10 a.m. to 8 p.m. during high season. Aquagym classes (free) and swimming lessons (for a fee) are available.<\/li>\n<li><strong>Visitors<\/strong>: must report to reception and pay a fee to gain access to campsite facilities. Visitors must leave their vehicles outside the campsite. The comfort of Camping Ametza customers is paramount.<br \/>\nGetting around Hendaye: campsite beach shuttle (free) &#8211; Hendaye HEGOBUS shuttle (lines 4\/5\/20) &#8211; &#8220;Marie-Louise&#8221; boat (Hendaye-Fontarrabie) &#8211; &#8220;topo&#8221; eusko-tren (Hendaye- St S\u00e9bastien) &#8211; cabs.<\/li>\n<\/ul>\n<\/em><\/p><\/div><\/div><\/details><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n\n\r\n    <\/div>\r\n<\/section><section id=\"ls-section-block_6feb71288fbf4f1fe26fd47e5a58aa80\" class=\"ls-section  page-four\" >\r\n        <div class=\"container container--wide\">\r\n        \n\n<div id=\"ls-heading ls-titre-div-block_c4537deaa5681b167f87d04fa484f88b\" class=\"ls-titre-div aligncenter h1-like\" >\n    <strong>Join<\/strong> <span>the<\/span> <em>Ametza community!<\/em><\/div>\n\n\n        <div\n            class=\"spotlight-instagram-feed\"\n            data-feed-var=\"5483c2ed\"\n            data-analytics=\"0\"\n            data-instance=\"22759\"\n        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